Privacy Policy

At Camping Les Cent Chênes, we place great importance on protecting your personal data. This policy explains what data we collect, how we use it, and your rights.

1. Personal data we collect

We collect only the data necessary for our activities related to campsites, caravan parks, recreational vehicles, and accommodation.

This includes:

• Identification and contact information: last name, first name, place and date of birth, ID card or passport number, postal address, email address, phone number, gender, age, signature, family situation (e.g., number of children).
• Interaction data: information collected via our website www.camping-lescentchenes.fr, our mobile app, our social media pages (Facebook, Instagram), as well as during phone calls or email exchanges.
• Sensitive data: subject to your explicit consent, we may collect health data to meet your specific needs.

This data may be collected directly from you or via our partners and service providers as part of our commercial and communication activities.

2. Why do we use your personal data?

We use your data to:

• Perform a contract or provide pre-contractual information.
• Manage your booking requests and assist you in subscribing to our services.
• Inform you about our offers and services.
• Assess your needs to improve our customer relationship.
• Manage cancellation insurance products, where applicable.

3. Data retention period

Your personal data is kept only for as long as necessary to meet our legal and contractual obligations:

• 5 years: for contracts related to a business relationship.
• 10 years: for invoices and contracts concluded electronically.

4. Your rights regarding your personal data

You have the following rights:

• Right of access: obtain information about the processing of your data and a copy of it.
• Right to rectification: request the correction of inaccurate or incomplete data.
• Right to erasure: request the deletion of your data within legal limits.
• Right to restriction: request a temporary or permanent restriction on the processing of your data.
• Right to object: object to processing for personal reasons or refuse any use for commercial prospecting purposes.
• Right to data portability: receive your data in a structured format or have it transferred to a third party.
• Right to set post-mortem instructions: regarding the management of your data after your death.
• Right to withdraw your consent: if you gave it for a specific processing activity, you can withdraw it at any time.

5. Exercising your rights

To exercise your rights, contact us:

• By email: info@camping-lescentchenes.fr
• By post: Les Cent Chênes 1205 route de Ggattieres, 06 640 Saint-Jeannet

If you have any questions about how your data is used, you can also contact our Data Protection Officer using the contact details above.

6. Changes to this policy

We reserve the right to update this policy to reflect legislative or organizational changes. The current version will always be available on our website.